WhatSaaS — Multi-Tenant WhatsApp & Telegram Sales and Support Platform

WhatSaaS is a multi-tenant WhatsApp and Telegram business platform that helps teams sell and support at scale. Run bulk broadcast campaigns, build no-code chatbots with a visual flow builder, manage contacts and conversations in a shared inbox, and connect everything through a developer-friendly API. Each workspace is fully isolated, so agencies and resellers can serve many clients from one deployment.

Key features

• Bulk WhatsApp & Telegram broadcast campaigns with scheduling and delivery tracking.
• Visual no-code chatbot and flow builder for automated replies and lead capture.
• Shared team inbox for real-time conversations, tags and assignments.
• Contact management, segments and opt-in handling.
• REST API and webhooks for custom integrations.
• Multi-tenant workspaces with per-tenant billing and roles.

Who it is for

Marketing teams, support teams, agencies and SaaS resellers who want WhatsApp and Telegram automation without building infrastructure from scratch.

WhatSaaS vs. juggling separate tools

Teams often run WhatsApp campaigns in one tool, chatbots in another, and track conversations in a spreadsheet. Context is lost and costs add up. WhatSaaS unifies broadcasts, chatbots, a shared inbox, contacts and API access in one multi-tenant platform, so marketing and support work from a single source of truth.

Use cases

Marketing teams

Run segmented broadcast campaigns, capture leads with chatbots, and measure delivery and replies in one place.

Support teams

Handle WhatsApp and Telegram conversations in a shared inbox with tags, assignments and automated first responses.

Agencies and resellers

Serve many clients from one deployment with isolated, per-tenant workspaces, billing and roles.

Benefits

Reach customers on the channels they already use, respond faster with automation, convert more leads, and scale support without adding headcount — while keeping every client or brand cleanly separated.

Frequently asked questions

Is WhatSaaS multi-tenant?

Yes. Every workspace is isolated with its own contacts, chatbots, billing and team, so you can run many brands or clients from a single installation.

Does it support both WhatsApp and Telegram?

Yes — you can run campaigns and chatbots across WhatsApp and Telegram from one dashboard.

WhatSaaS is operated by StoresWiki LLC, the company behind CabsCloud and a suite of business software. Explore more of our products for content, leads and automation.